Here is what we did in PRD for sending alerts to e-mail distrubution group and it works great - 

Assumption: SCOT is configured in client 000. You are able to send simple SO02 message out to a e-mail. 

In client 000 - 

1) Created a distrubution list (Zxxx) and a new folder (Zyyy) using SO23. Entered the e-mail ids of required persons. 

2) Created a user "SUPER" 

3) In RZ21, copied the std CCMS_On_Alert to a ZCCMS_xxxxx method. For this method entered the parameters as 

SENDER DEV:000:SUPER 
RECIPIENT Zxxx (distribution list/group) 
RECIPIENT-TYPEID C 
TIME_ZONE PST 

4) In the release tab, clicked on the option execute method as "Auto reaction method" 

5) Using RZ20 assigned this method to the required nodes you want to monitor. (click on the properties of the method, choose method tab and method assigment pushbutton. Then switch to the display/change mode) 

6) If the alerts get captured for the monitored nodes, it sends out an e-mail notification to the distribution group. 

Basis Related :

• Test send of doc. from R/3 via fax,  paging or Internet mail
• Creating a SAP mail distribution lists

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