Monitoring and Troubleshooting Skills Needed for Administrating different SAP systems

1. If the database has crashed, the best solution is to apply an update from SAP Support and restore the data from a backup.

Choose the correct answer.
a. True
b. False

Correct b
If a database crashes, the best solution is to start it back up again and see if it now runs normally.
 

2. The purpose of an alert process is to reproduce a problem in a test environment.

Choose the correct answer.
a. True
b. False

Correct b
Alerts are system background processes that test error conditions and inform administrators of failures.
 

3. SAP HANA cockpit is the primary tool for monitoring and troubleshooting SAP HANA.

Choose the correct answer.
a. True
b. False

Correct a
SAP HANA cockpit is the primary tool for monitoring and troubleshooting SAP HANA.
 

4. Which of the following measures are used in the Average Response Times by Day performance reports that are available in SAP Sales Cloud?

There are two correct answers.
a. Database Time
b. Server Time
c. Network Time
d. Browser Time

Correct b, c
Server Time and Network Time are used in the Average Response Times by Day performance reports that are available in SAP Sales Cloud.
 

5. Which check type is executed without additional parameters?

Choose the correct answer.
a. Migration check
b. Validation check
c. System health
d. Quick fix

Correct c
System health is executed without additional parameters.
 

6. Which of the following are methods that some systems use to detect errors?

There are two correct answers.
a. Alerts
b. System documentation
c. SAP Support
d. Backups and Restores
e. Monitoring tools

Correct a, e
Alerts and monitoring tools can be used to detect errors.
 

7. How do System Administrators get notified of an SAP HANA problem?

There are two correct answers.
a. They may be informed by users
b. They can apply updates to the system
c. They may receive an alert
d. They can restore the database from a backup

Correct a, c
System Administrators may be informed about SAP HANA problems by users or receive an alert.
 

8. Which of the following are means of preventing errors?

There are three correct answers.
a. Testing the system before it enters production
b. High availability/Failover/Disaster recovery
c. Error/Trace logs
d. Training

Correct a, b, d
Testing the system before it enters production, high availability/failover/disaster recovery, and training are means of preventing errors.
 

9. Diagnosis of a problem may require resources such as documentation, the assistance of SAP Support, or reproduction of the problem in a test system.

Choose the correct answer.
a. True
b. False

Correct a
Diagnosis of a problem may require resources such as documentation, the assistance of SAP Support, or reproduction of the problem in a test system.

SAP BC Tips

 


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