a. Absolute - One Time
b. Alternate
c. One Time – No Conditions
d. One Timee.
e. One Time - Recall
Which is the correct answer?
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2) Which of the following statements about maintenance plans is correct?
a. Ensures prompt service in case
of an emergency.
b .Must consist of both a condition
and a schedule type
c. Must consist of either a condition
or a schedule type
d. Must consist of a schedule type
with an optional condition
e. Prearranged schedule with work
tickets created by the service desk
Which is the correct answer?
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3) Which objects can you assign to a ticket template when you create a maintenance plan?
a. Ticket Type
b. Usage Response
c. Document Based Template
d. Incident Category
e. Subject
Which is the correct answer?
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4) What is the last step to create a maintenance plan?
a. Select the Installation Point
ID
b. Alternate
c. Activation maintenance plan
d. Select the Ticket Type
e. Add Maintenance Items
Which is the correct answer?
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5) What must you do to schedule a maintenance plan?
a. Use the Schedule tab on the maintenance
plan
b. Enable scheduling in scoping
c. Set schedule type to time and/or
counter based
d. Turn off manual service tickets
e. Create and assign a mass data
run object
Which is the correct answer?
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Answers
1) c
2) b
3) a, d, e
4) c
5) e
