Service notifications can be entered directly into the SAP system by the customer or by the customer service department. They include data like object and partner data, problem and damage data, and execution data.
A service notification consists of a notification header and one or more items. The header contains information to identify and manage the notification, while the items provide detailed data about the problem or activity performed.
1) The codes that are captured in Notifications for Cause, Damage, etc. are called:
a. ABAP
b. JScript
c. Catalog Codes
Which is the correct answer?
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2) Notifications must always be completed by issuing a work order.
a. True
b. False
Which is the correct answer?
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3) Is it possible to change the tabs on Notifications?
a. Yes
b. No
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Answers
1) c
2) b
3) a
