Follow the process steps as:
1. Define the characteristics for the counter e.g. Noofhours with data type Numeric & UOM as Hrs.
2. Go to SPRO, Plant Maintenance
& Customer Service
- Master Data in PM & CS
- Basic settings
- Warranties
- Define warranty counters
Enter the characteristics NOOFHOURS as warranty counter & check for Default & time dependant.
2.1 In the warranties node, for vendor/Customer warranty check for all the 3 check boxes.
3. Go to T-code: BGM1
Enter the description for master warranty e.g. Truck warranty.
Select the appropriate warranty type (customer warranty for CS & vendor warranty for PM).
Enter the service text e.g. AshokLeyland yearly warranty.
Select the row for service text & click on count tab.
Enter the warranty counter value as 365 D & click on save. System will save the master warranty with some number.
Go to equipment master, in warranty tab enter the warranty number & start date.
Now, whenever you create a notification / order in the system , you will get an pop up for warranty details of the equipment.
