SAP SD Customer Master Interview Questions

Why does the customer master have different views?

In addition to the Sales and Distribution data, the accounting data is also important for a payer. Therefore, one can create a customer master record centrally for the following partner functions:

For the payer.

For the sold-to party who, in addition to the other partner functions, also takes on the function of the payer.
 

Which different partner functions can a customer master record serve?

Customer:

- Sold-to party 

- Ship-to party 

- Payer 

- Bill-to party 

- One-time customer including all partner functions.

 
What is the structure of data in the customer master record?

Different data is maintained in each of the three areas:

General data, like address and telephone number, etc., is maintained for every customer. This data is only identified by the customer number, not by company code or sales area. Maintaining the data is possible from both the accounting view and the sales and distribution view.

Company code data is only of interest for the accounting department. It includes, for example, information on insurance or account management. This data applies to only one company code.

Sales and distribution data is only of interest for the sales and distribution department. It includes, for example, data on pricing or shipping. This data only applies to one sales area, and therefore, is dependent on the sales structure (sales organization, distribution channel, division).
 

Would you have different customer numbers if your customer was serviced by more than one company code?

No.

 
Would you have different customer numbers if your customer was serviced by more than one sales organization?

No.

 
A material is produced in plant Boston, plant Dallas and in plant Chicago. How many different material master number do you need?

Only one.

 
Is it possible to have different data for the same customer for different sales areas?

Yes.
 

Give examples of general data in the customer master record ?

Address, Control data, Marketing, Payment transactions, Contact person, Unloading points.
 

Give examples of company-code-specific data in the customer master record?

This data is only of importance to the accounting department. It includes, for example, data on insurance and account management. Company code data only applies to one company code. If you edit the customer master record you must specify customer number and company code in order to access the screens containing company code data.
 

If a customer wishes to receive goods on Tuesdays only, how could you ensure that in the SAP R/3 system?

This can be done by specifying goods receiving hours - Time schedule of ship-to party which specifies the days and times that goods can be delivered.
 

Name at least five different partner functions.

Examples of partner functions in Sales and Distribution: 

sold-to party, ship-to party, bill-to party, payer. 

Examples of partner functions (roles) in Materials Management: 

ordering address, supplier of goods, invoicing party, different payee. 
 

Which are the two partner functions in SD that have to be maintained in FI too ?

Sold-to party, payer.

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Define Attributes For Customer

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