SAP S/4HANA Sales

Presales Processing: Inquiries & Quotations

Review key concepts about optional presales documents, quotation pricing, and the practical differences between inquiries and quotations.

Which statement about the mandatory use of presales documents in SAP S/4HANA Sales is correct?

Choose the correct answer.

  1. A.The use of quotations is mandatory for the sales process.
  2. B.The use of inquiries is mandatory for the sales process.
  3. C.The use of inquiries and quotations is not mandatory for the sales process.

Correct Answer

C — The use of inquiries and quotations is not mandatory for the sales process.

Explanation

Inquiries and quotations are optional presales documents. A sales process can begin directly with a sales order if business requirements allow it.

What happens to an agreed special price in a quotation when you create a sales order with reference to the quotation?

Choose the correct answer.

  1. A.If you use the standard Customizing settings, the special price in a quotation will automatically be copied to the follow-up sales order.
  2. B.In the follow-up sales order, a new price determination is carried out. The special price in the quotation is not taken into account.

Correct Answer

A — The special price in the quotation is automatically copied to the follow-up sales order under standard Customizing settings.

Explanation

Under standard SAP settings, pricing conditions agreed in the quotation are copied to the subsequent sales order, ensuring the customer receives the negotiated price.

What are some of the differences between an inquiry and a quotation?

There are two correct answers.

  1. A.Quotations are legally binding during the validity period.
  2. B.Inquiries are legally binding during the validity period.
  3. C.An inquiry must include a customer-specific price.
  4. D.A quotation can include a customer-specific price.

Correct Answers

A and D

Explanation

A quotation is a binding offer that is valid for a specified period.

A quotation can contain customer-specific pricing and conditions.

An inquiry is generally a request for information and does not constitute a binding offer.