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Ticket Description:
When a reversal is raised but on a different month, what is the procedure? For billing invoice which needs to be reversed in different month following considerations must be follow through Case 1. If billing invoice printout given to customer then credit
memo must be generated and send to customer
If billing invoice printout given to customer and (1)
customer willing to return (2) according to country taxation law there
no need issue credit memo then billing invoice can be cancelled otherwise
credit memo must be generated.
If billing invoice printout not given to customer and
according to country taxation law there no need issue credit memo then
billing invoice can be cancelled otherwise credit memo must be generated.
Hello I would like to cancel the following invoice and its associated documents: Billing document: 1870272907 Reversal start from the bottom
up.
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