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Explain Quote-To-Cash
Process in SD. Is the cycle from quotation, contract, order processing
and billing?
1. Quote-To-Cash is NOT Quotation -> Contract -> Sales order -> Delivery -> Bill -> Cash; in standard functionality creating Contract with reference to Quotation is not possible. You shall have to configure it in VTAA. Quote-To-Cash can be Quotation -> Sales order -> Delivery -> Bill -> Cash or Payment. 2. Quotation is considered as Pre-Sales activity. If the customer then wants to place an order i.e. buy the material, a sales order is created. 3. Pre-Sales activity information
is important to companies for analysis purposes for creation of future
strategies etc.
Notes: Quote to Cash - Covers the business process for creating a quote for a prospect or customer, order management, invoicing and cash receipt. The functionality is highly integrated with Supply Chain Management and Customer Management. In traditional systems, you fund this in modules like order entry and accounts receivables. Quotes - Create and print customer quotes based on general or customer price lists. Quotes can be "binding", which reserves inventory. You can change a quote any time and convert it to a Sales Order. Sales Orders - This is a fulfillment control document. Sales Orders generate Shipments and Invoices and make sure that the order is fulfilled. Shipments - Based on your Sales Order, you can generate one or more shipments immediately or automatically when inventory available (automatic backordering). Customer Invoices - Invoices are generated either immediately based on your Sales Order or based on Shipments. You can choose to create an Invoice immediately after each Shipment, when the order is completely shipped or based on a Customer Invoice Schedule. An Invoice Schedule allows you to send summary invoices, e.g. for your shipments at the end of the week, month, etc. You can also enter invoices manually. Receipts - When entering the Order or Invoice, the payment rule allows you to automatically generate receipts: - Create a Cash Book entry for petty cash transactions. - Create a Payment for direct payments (Credit Card, Check, eCheck, Automatic Clearing House). Complete supports merchant payment processors via VeriSignPayFlowPro; Other payment processors are planned. - Open Items are settled by creating Payments (e.g. receiving a Check or creating a Direct Debit), creating a Cash Book entry (e.g. open invoice paid by petty cash later) or when reconciling Bank Statements (e.g. bank transfers). Bank Statement - This can be entered or automatically loaded. You reconcile your in-transit payments, enter charges or create payments for direct transfers. |
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