Sales value field in not getting
updated after creating the billing
-----Original Message-----
Subject: Sales value field in not getting updated after creating the
billing
We are on 4.6b. we are going for credit management but
facing one problem. in FD32-
customer credit management change - the sales value feild
in not getting updated after
creating the billing.
eg. when I create the order - the order value get updated
in the sales value in FD32. After
creating the delivery - that value remains same in the
feild of sales value. but when I am
going for billing (delivery related), the bill value
is appearing in 'receivables' but the amount
in 'sales value' is not getting reduced. because of this
the credit exposure is increasing
continuously.
Update group for corrosponding credit ctrl area is 12.
also the item is mark for credit
update.
Can anyone tell the missing link?
thanking in advance
-----Reply Message-----
Subject: RE: Sales value field in not getting updated after creating
the billing
Hi,
You need to check couple of settings like:
1. Your customer should be assigned the credit control
area.
2. In your Item Category Credit should be active.
Regards,
-----Reply Message-----
Subject: RE: Sales value field in not getting updated after creating
the billing
customer is assign to concorn CCA and item category is mark for credit
active
-----Reply Message-----
Subject: RE: Sales value field in not getting updated after creating
the billing
Hi,
Check the credit update group in the transaction OB45.
The credit update group controls
when the values of open sales orders, deliveries and
billing documents are updated. It
should be '000012'.
Further also refer to the OSS note 18613.
Have fun
-----End of Message-----
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